Privacy Policy
Effective Date: June 12, 2026
Welcome to Yordamchi ("we," "our," or "us"). We are committed to protecting your privacy and ensuring a secure user experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application (the "Service") distributed via the Google Play Store.
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect and Store
We only collect and store the information that is strictly necessary to provide, maintain, and optimize our platform. The data stored securely on our servers includes:
- Account Profile Data: Your First Name and Last Name.
- Contact Information: Your verified Phone Number.
- User Status/Role: Whether you are registered as a Client (Заказчик) or a Provider/Master (Исполнитель).
- Transaction History: Detailed records of Deals (Сделки) created, accepted, and completed on the platform.
- Reputation Data: Star Ratings and written text Reviews left by users after completing a deal.
2. How We Use Your Information
We use your stored data for the following specific purposes:
- Platform Functionality: To connect Clients with Providers based on their respective statuses, allowing users to coordinate jobs and establish agreements.
- Public Directory Listings: To showcase active Providers to potential clients. For this purpose, only the Provider’s First Name, Last Name, Ratings, and Reviews are made visible to the public.
- Trust and Transparency: To display historical Ratings and Reviews on profiles, ensuring a marketplace built on verified feedback.
- Fraud Prevention & Security: To analyze the velocity and details of Deal records in order to identify automated bots, suspicious transactions, or malicious behavior.
- Communications: To facilitate account validation and essential updates via your registered Phone Number.
3. Data Indexing and Public vs. Private Visibility
We value your privacy and implement strict boundaries regarding what information is accessible to public internet search engines (such as Google or Yandex):
- Public Catalog Indexing: General informational profiles of registered Providers—which include their First Name, Last Name, Ratings, and Reviews—are compiled into dynamic regional directories. These are open to search engine crawling to help Masters gain visibility and attract clients.
- Private Data Isolation: Sensitive personal identifiers, specifically your Phone Number, are strictly hidden from public views and are never indexed. Furthermore, individual Client job requests and specific Deal terms are flagged with noindex attributes, keeping them entirely closed to public search engines to safeguard customer privacy.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. Your data is only shared in the following instances:
- Between Platform Users: To facilitate a service, a Master's public profile (Name, Rating, Reviews) is shared with Clients, and a Client's basic request parameters are shared with prospective Masters.
- Core Technical Infrastructure: We may use highly secure, trusted third-party service providers (such as Firebase for push notifications) to transmit alerts under strict data protection and confidentiality agreements.
- Legal Obligations: We may disclose your stored information if required to do so by applicable law, or in direct response to valid, lawful requests by public authorities.
5. Data Security
The security of your information is a top priority. We use industry-standard technical measures to protect your stored data (First Name, Last Name, Phone Number, Deals, Ratings, and Reviews) against unauthorized access, alteration, disclosure, or destruction. Administrative access to user data on our servers is strictly monitored, heavily audited, and restricted solely to authorized personnel.
6. Your Rights and Data Deletion
You have full control over the information you store with us. Depending on your location, you have the right to:
- Access, update, or correct your First Name, Last Name, and Phone Number directly within your account settings.
- Request the permanent deletion of your account and all associated personal records from our servers.
To exercise any of these rights, or if you wish to request the deletion of your account, please contact us at our official support address listed below.
7. Children's Privacy
Our Service is designed strictly for adults and is not intended for use by anyone under the age of 18. We do not knowingly collect or store personal data from individuals under 18 years old. If we discover that a minor has provided us with personal information, we will take immediate steps to delete that data permanently from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect platform updates or legal changes. We will notify you of any structural modifications by posting the revised document on this page and updating the "Effective Date" at the top of the policy. We encourage you to review this page periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:
By Email: info@yordamchi.uz
By Visiting Our Website: yordamchi.uz